Introduction
At August Steiner® Watch, Pocket Watch, we respect the privacy of our users and recognize the importance of protecting your personal information. This Privacy Policy describes how we collect, use, and share information about you when you visit our website or make purchases through our online store at auguststeiner.shop.
Please take a moment to familiarize yourself with our privacy practices. By visiting auguststeiner.shop or making purchases through our site, you agree to the terms of this Privacy Policy.
Information We Collect
We collect both personal and non-personal information from you to provide an efficient shopping experience. The types of information we gather depend on how you use our site.
Personal Information
Personal information is data that can identify you as an individual. We collect the following types of personal information about you:
- Contact data: We collect your first and last name, email address, postal address, and phone number when you create an account, make purchases, contact customer support, or otherwise interact with us.
- Payment information: We collect your payment card type, payment card number, expiration date, and billing information when you make purchases through our site. This data is processed by our third-party payment processor and encrypted to ensure security.
- Account credentials: We collect your username, password, and secret questions/answers that you set to access your account. This information is encrypted.
- Preferences: We collect your preferences, such as opting into marketing communications, to personalize your shopping experience.
- Correspondence: If you contact us via email or through our contact forms, we collect the messages exchanged and any personal information you choose to provide.
Non-Personal Information
Non-personal information does not reveal your identity or relate to you as an individual. We collect the following types of non-personal information about you:
- Site activity: We collect information about your use of our site, such as pages viewed, products viewed or added to your cart, and search terms used.
- Device/browser data: We collect data about the device and browser you use to access our site, such as your IP address, operating system, browser type and language.
- Analytics data: We use third-party analytics tools like Google Analytics to collect and process data about site traffic and sales.
How We Use Your Information
We only use your personal information as permitted by law to provide, maintain, and improve our site and your shopping experience. The ways we use your information include:
- Processing orders and managing your account
- Personalizing your experience based on your preferences
- Providing customer service and support
- Sending marketing communications, with your consent
- Administering promotions or surveys
- Preventing fraud and enhancing site security
- Analyzing site usage to improve functionality
- Complying with legal obligations
- Resolving disputes and enforcing agreements
We use non-personal information to analyze site traffic, understand customer needs, and improve our site. We may use aggregated non-personal data for promotional purposes.
When We Disclose Your Information
We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your data in the following situations:
- Third-party service providers: We disclose information to vendors and agencies that help us operate our site or conduct business on our behalf, such as payment processors, shipping agents, marketing providers, and customer support providers. We require these parties to protect your data through contractual obligations.
- Business transfers: If we are involved in a reorganization, merger, acquisition, bankruptcy, or sale of our assets, your information may be transferred as part of that deal. We will notify you if any such transfer results in a material change to this policy.
- Legal compliance: We may disclose your information to comply with applicable laws and regulations, a judicial proceeding, court order, or other legal process. We may also disclose data to establish or exercise our legal rights or defend against legal claims.
- Protect site visitors: We may share information about you with public authorities, other companies, or private parties when necessary to protect our rights, safety, property, or users.
- With your consent: We share your personal information for any other purposes if we have your consent to do so. You have full control over your information.
Data Security
We implement technical and organizational measures designed to secure your personal information from accidental loss or destruction, alteration, unauthorized disclosure or access. However, no platform is 100% secure, so we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as needed to fulfill the purposes we collected it for, including satisfying legal requirements, resolving disputes, and enforcing our policies. We will then dispose of your information securely according to our data retention and deletion policies.
Your Privacy Choices
You have options regarding how we use your personal information.
- Email preferences: You can opt out of receiving non-essential marketing emails from us by using the unsubscribe link at the bottom of any email. You cannot opt out of essential account-related emails.
- Push notifications: You may disable push notifications through your device settings if you do not want to receive them from our app.
- Do Not Track: Our systems do not respond to your browser Do Not Track request. But you can disable certain tracking as discussed in this policy.
- Account: You can access, correct, update, or delete inaccurate or outdated registration information by logging into your account. You may delete your account at any time, which will erase your data from our systems.
- Cookies: You can set your browser to block cookies and local storage. But our site may not function properly without them.
Third-Party Links
Our site may contain links to third-party sites like social media that have their own privacy policies. Since we do not control those sites, we encourage you to carefully review their policies. We are not responsible for the privacy practices of third parties.
Children’s Privacy
Our site is not designed for or directed at children under 16 years of age. We do not knowingly collect personal data from children. If we discover that a child has provided us with their information without parental consent, we will promptly delete it. We encourage parents to be involved in their children’s online usage.
International Data Transfers
We are headquartered in the United States. By using our site or providing us with your information, you consent to the transfer of your data to the U.S. or other countries where we operate, which may have different privacy laws than your country of residence. If required, we will implement appropriate safeguards to ensure secure international data transfers.
California Privacy Rights
If you reside in California, you have specific privacy rights under the California Consumer Privacy Act (CCPA). This includes the right to request disclosure of information we collect and share about you, access and delete your data, and opt out of data sales. To make a request under CCPA, contact us as described in the Contact Us section below.
Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date of this policy and posting it on our site. Your continued use of our site after a change signifies acceptance of the revised policy. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about our Privacy Policy or information practices, please contact us:
Email: [email protected]
Phone: 555-123-4567